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What follows are some of the most frequently asked questions about Capital Trade Links. To learn more, send us an email.
Who can file a freight claim?
Either the shipper, consignee, billing party or a third party logistics company may file a freight claim against a shipment, however only one claim per shipment maybe honored by the carrier. View
Why do I need to provide a copy of the shipper's invoice?
Per NMFC Item # 300110, an invoice must be provided to substantiate the value of the product. This invoice will not be distributed to a third party, unless otherwise required by law. View
What if I discovered concealed damages after delivery?
It is the consignee’s responsibility to report concealed damages to the carrier. Please contact Canava at (012) 567-9999 and ask to speak with A Customer Service Representative. View
How quickly can my shipments be delivered?
It depends, how quickly do you NEED it delivered? Canava designs custom SOP’s around some of the strictest service level agreements in the industry. Whether there is a View
Why would I want to use Canava vs one of the other Canava providers in the space?
Canava Transport pioneered the next flight out (NFO) industry back in 1990 and continues to innovate in the space to this day. We offer a customized online platform View